Player Protection

Responsible Gaming at Clash of Odds

At Clash of Odds, we believe that gaming should always be a form of entertainment — not a source of financial stress or personal harm. Our responsible gaming programme is built specifically for Filipino players and is at the heart of everything we do.

21+ Minimum Age
24/7 Support Available
Free Self-Exclusion Tools
Deposit Limits

Age Verification

We verify all players are at least 21 years old before real-money play is permitted.

Deposit Limits

Set daily, weekly or monthly deposit caps in Philippine Peso to stay within your budget.

Self-Exclusion

Take a break from the platform for a set period — or permanently — at any time.

Player Support

Our team is available around the clock to assist players who need guidance or help.

The Principles We Live By

Responsible gaming at Clash of Odds is not just a policy document — it is a daily practice. These six principles guide how we design our platform, train our team and interact with every Filipino player.

Principle 01

Entertainment First

Gaming on Clash of Odds is meant to be enjoyable. We actively design our platform so that play remains a leisure activity and does not become a compulsion. No feature on our platform is designed to encourage problem gambling behaviour.

Principle 02

Play Within Your Means

We strongly encourage all Filipino players to only bet what they can comfortably afford to lose. Gaming funds should come from your disposable income — never from savings, borrowed money, GCash credit lines or funds intended for essential expenses.

Principle 03

Time Awareness

It is easy to lose track of time when you are engaged in a game. We encourage players to set personal session time limits and take regular breaks. Our platform provides session duration reminders to help you stay aware of how long you have been playing.

Principle 04

Emotional Awareness

Never gamble when you are stressed, tired, upset or under the influence of alcohol. Decisions made in an impaired state often lead to regret. If you find yourself chasing losses or playing to escape negative emotions, please stop and reach out to our support team.

Principle 05

Protect Those Around You

If you share a device or household with someone who is under 21, please ensure that your Clash of Odds account is secured with a strong password and that minors cannot access it. Responsible gaming extends to protecting vulnerable people in your home.

Principle 06

Honest Expectations

No betting or gaming outcome is ever guaranteed. All games on Clash of Odds involve an element of chance. Understanding this is essential. Set realistic expectations, enjoy the experience for its own sake, and never treat gaming as a reliable source of income.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background or how long they have been playing. The earlier it is recognised, the easier it is to address. Below are the most common warning signs to watch for — in yourself or in someone you care about.

Spending more money on gaming than you originally planned or can afford, including using funds meant for rent, bills or daily necessities.

Chasing losses — continuing to play in hopes of winning back money that has already been lost, often leading to even larger losses.

Lying to family members, friends or colleagues about how much time and money you spend on gaming platforms.

Feeling restless, irritable or anxious when you try to reduce the amount of time or money you spend on gaming.

Neglecting work, studies, family responsibilities or personal relationships because of the amount of time spent gaming.

Borrowing money — from friends, family, or through loans — specifically to fund gaming activity.

Using gaming as your primary way to cope with stress, anxiety, loneliness or depression rather than seeking healthier outlets.

Repeatedly trying to stop or cut back on gaming but being unable to do so despite genuine intention to change.

If you recognise three or more of these signs in yourself, we strongly encourage you to use our self-exclusion tool or contact our support team. Early action makes a real difference.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer yes to two or more, consider taking a break or speaking with our support team.

Have I ever spent more on gaming than I intended to in a single session?
Have I hidden my gaming activity from someone close to me?
Have I tried to win back money I had already lost?
Has gaming ever caused me to miss work, school or a family commitment?
Have I borrowed money or sold something to fund gaming?
Do I feel anxious or irritable when I am not able to play?

Responsible Gaming Tools

Clash of Odds provides a set of practical tools that put you in control of your gaming. These are available to all registered Filipino players at no cost and can be activated directly from your account settings.

Deposit Limits

Set a maximum amount you can deposit within a specific time frame. Once your limit is reached, no additional deposits will be accepted until the period resets.

  • Daily deposit caps in Philippine Peso (₱)
  • Weekly and monthly options available
  • Limit reductions take effect immediately
  • Limit increases require a 24-hour cooling-off period

Session Time Limits

Define how long you want each gaming session to last. When your set time is up, you will receive a notification and the option to end your session or review your activity.

  • Customisable session duration from 30 minutes
  • Reminder alerts before the session ends
  • Session history available in your account
  • Optional auto-logout when limit is reached

Reality Checks

Periodic on-screen notifications that show you how long you have been playing and your net session result. These help you make informed decisions about whether to continue.

  • Customisable notification intervals
  • Shows time played and net position in ₱
  • Unobtrusive pop-up during active sessions
  • Cannot be permanently dismissed once set

Cool-Off Period

Take a short break from the platform without fully closing your account. During a cool-off period, you will not be able to log in or make deposits.

  • Available for 24 hours, 7 days or 30 days
  • Takes effect within minutes of activation
  • Cannot be reversed during the set period
  • Pending withdrawals are still processed

Self-Exclusion

If you feel that gaming is negatively impacting your life, self-exclusion allows you to block access to your account for an extended period or permanently.

  • Options: 6 months, 1 year, 5 years or permanent
  • Account access blocked immediately
  • No promotional communications during exclusion
  • Reactivation requires a formal review process

Activity History

Access a full, transparent record of your gaming activity, including deposits, withdrawals, bets placed and game outcomes over any time period you choose.

  • Full transaction history in ₱
  • Game-by-game session breakdowns
  • Downloadable account statements
  • Helps you assess your overall gaming behaviour

Practical Tips for Healthy Gaming

These straightforward habits can make a big difference in keeping your gaming experience positive and within healthy boundaries — whether you are betting on sports, playing online slots or trying your luck at fish games on Clash of Odds.

1

Set a Budget Before You Start

Decide on a fixed amount in Philippine Peso that you are comfortable spending before you log in. Once that amount is gone, stop. Treat it the same way you would a night out — it is an entertainment expense, not an investment.

2

Never Chase Your Losses

Losing is a normal part of gaming. Trying to win back what you have lost in the same session almost always leads to spending more than you planned. Accept the result, step away and return another day with a fresh budget.

3

Take Regular Breaks

Step away from the screen every hour. Grab a glass of water, stretch, or check in with family. Regular breaks help you stay mentally fresh and make clearer decisions when you return to the platform.

4

Keep Gaming in Balance

Gaming should be one of many leisure activities in your life — not the only one. Maintain your other hobbies, social activities and time with family. A balanced lifestyle is your best protection against problem gambling.

5

Do Not Play Under Pressure

If you are going through a stressful period — financial difficulties, relationship problems or work pressure — it is best to avoid gaming altogether. Stress impairs judgement and can make it harder to make rational decisions about money.

6

Talk to Someone You Trust

If you feel that gaming is becoming a concern, talk about it. Whether it is a friend, a family member or our support team, opening up is the first and most important step. You do not have to deal with it alone.

7

Secure Your Account from Minors

If you live with family members who are under 21, always log out after each session and use a strong, unique password. Never share your Clash of Odds login credentials with anyone, regardless of their age.

8

Use Our Built-In Tools Proactively

Do not wait until gaming feels out of control before setting limits. Activate deposit limits and session reminders from day one — they are there to support you, and using them is a sign of smart, responsible play.

Support Resources in the Philippines

If you or someone you know needs help with problem gambling, these resources are available in the Philippines. Seeking help is a sign of strength, and support is available at no cost.

National Centre for Mental Health

The NCMH Crisis Hotline provides free, confidential mental health support available to everyone in the Philippines.

1553

In Touch Community Services

Provides free counselling and mental health support via hotline and online channels for Filipinos dealing with personal difficulties.

02-8893-7603

Gamblers Anonymous Philippines

A fellowship of individuals who share their experience and support each other in recovering from problem gambling. Meetings are held across the Philippines.

[email protected]

Clash of Odds Support

Our player support team is available 24/7. Contact us directly if you want to set limits, request self-exclusion or simply talk about your gaming habits.

[email protected]

Responsible Gaming FAQ

The minimum age to register and play on Clash of Odds is 21 years old. This applies to all players in the Philippines without exception. We conduct age verification checks as part of our registration and account review process, and any account found to belong to a person under 21 will be immediately closed and any funds returned.

You can set a deposit limit by going to your account settings and selecting the Responsible Gaming section. From there, choose your preferred limit period — daily, weekly or monthly — and enter the maximum amount in Philippine Peso that you want to allow. Reductions take effect immediately, while increases are subject to a 24-hour review period to give you time to reconsider.

Self-exclusion is a tool that blocks you from accessing your Clash of Odds account for a period you choose — 6 months, 1 year, 5 years, or permanently. Once activated, you will not be able to log in, make deposits or receive promotional communications. Your account will be suspended immediately. To request self-exclusion, contact our support team at [email protected] or use the option in your account settings.

Self-exclusion is designed to be a firm commitment to protect your wellbeing. Short-term exclusions of less than 6 months cannot be reversed during the exclusion period. For longer exclusions, a formal review process is required and there is a mandatory cooling-off period before access is restored. This is intentional — it gives you time to make sure reactivation is the right decision for you.

If you are concerned about someone close to you, approach the conversation with compassion rather than judgement. Encourage them to speak with a professional — the National Centre for Mental Health crisis hotline (1553) and In Touch Community Services are both available in the Philippines at no cost. You can also contact our support team and we can guide you on steps to help, including how to request a third-party exclusion in appropriate circumstances.

No. Playing responsibly does not guarantee winnings. All games on Clash of Odds involve chance, and there is always a risk of losing the money you wager. Responsible gaming tools are designed to help you manage your spending and time — not to improve your odds of winning. Always play with money you can afford to lose and treat any winnings as a pleasant bonus rather than an expected outcome.

Enjoy Clash of Odds — On Your Terms

Register today and set your deposit limits, session reminders and personal boundaries from the very start. Gaming should be fun — and at Clash of Odds, we make sure it stays that way for every Filipino player.